Piscataway Public Library
Free Wireless Internet Access FAQs

We are pleased to offer free wireless Internet access to customers with appropriately equipped wireless devices.

Q:  How can I use the wireless Internet at the library?

A:  Wireless access uses the WiFi standard (also known as IEEE802.1 1b).  Most users can simply bring their wireless enabled laptop computer or other wireless device to the Library and turn it on.  The computer will automatically recognize the wireless network.  If your laptop does not have wireless built-in, you can install a WiFi compatible network card.  The Library cannot guarantee your equipment will work with the Library’s network.  As a courtesy to others, we request that you use headphones when accessing sites with a soundtrack.

Q:  How does it work?

A:  Wireless access points located throughout the library communicate with your wireless device.  You should be able to connect almost anywhere in the building.  When your wireless network card senses a signal, a message appears on your screen indicating a wireless network is available.

Q: Will I need any special settings or passwords?

A:  In many instances, your computer or PDA will automatically detect and connect to the Library’s wireless network.  If your computer or PDA does not connect right away, make sure that your wireless utility is configured as follows:

• SSID OR NETWORK NAME: PPLKEN (at Kennedy Library) or PPLWES (at Westergard Library)

• WEP:  Disabled

• IP or NETWORK SETTINGS: DHCP enabled or Obtain an IP address automatically

• DNS:  Obtain DNS address automatically 

• Save your settings and restart computer if necessary.

Q:  Can the Library help me configure my computer?  

A:  Sorry, everyone’s computer is different and you are responsible for knowing how to configure your own equipment.  The Library cannot be responsible for any changes you make to your computer’s settings.  If you need additional assistance, you may need to contact your hardware or software manufacturer.

Q:  What can I do on the wireless network?  

A:  Our wireless network offers you a high speed connection to the Internet that lets you:

• Check your e-mail using Web-based services (i.e. Yahoo, Hotmail, etc.)

• Surf the Internet

• Do online research

• Check the web-based library catalog and access the library's on-line databases

Q:  Is my information safe while using wireless?

A:  Your information is not protected while using wireless, unless you are connected to a web page that employs encryption.  Keep this in mind if you are accessing sensitive business or personal information.  We recommend you use up-to-date antivirus software, a personal Firewall and turn off file and printer sharing.  These steps are the responsibility of the user.

Q:  Can I print while using wireless?

A:  Access to a printer is not available via the wireless connection.  If you need to print, please save your work to a floppy disk, jump drive, or e-mail the files to yourself at an Internet accessible address, and then use a Library workstation to print your information. 

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